Location: Roumieh Branch.

Main tasks and duties:
  •   Recruit and sign up vendors for an e-commerce platform.
  •   Provide training to merchants on how to join the e-commerce platform.
  •   Manage and add information to a content management system.
  •   Coordinate with sales team and merchants for inventory and re-orders.
  •   Coordinate with higher management and provide reporting of operations.
  •   Track vendor pricing, discounts and customers discounts.
  •   Track customer satisfaction and optimize where needed.
  •   Coordinate with digital marketing team to optimize where needed.
  •   Understanding of e-commerce fulfillment process while maintaining high level of customer satisfaction.
  •   Reach targets with focus on conversion.

Additional qualifications:
  •   Knowledge of Lebanese culture based on locations and areas.
  •   Excellent communication skills.
  •   Effective leadership, negotiation and managerial skills.
  •   Time management and technical skills.
  •   English is a must, French is a plus.
  •   Problem solving skills.

  •   Experience in FMCG.
  •   Significant experience in servicing customer queries in both online and offline environment.
  •   Experience of e-commerce merchandising best practice, with understanding of user behavior.
  •   Experience of stock management and financial procedures.
  •   Proven experience in e-commerce role with exposure to operational element.
  •   CMS experience desirable.

Personal profile:
  •   Confident and dynamic personality.
  •   Out of the box thinking ability.

Joining date: Immediately.

Location: Chekka branch - Covering Akkar area .

Mission: Represent the Company, promote the sales of Company’s product and develop and maintain an excellent business relation with existing and future Clients.

Job duties and responsibilities:
  •   Maintain the interest of the company as a priority, and insure extreme integrity and honesty in dealing with customers, colleagues, and superiors.
  •   Achieve targets (Sales and Collection) as set with the unit head and the sales manager in accordance with the company’s annual sales plan.
  •   Conduct calls on potential customers to promote the sales of company products.
  •   Conduct calls on current customers to promote the relationship and additional sales of products as well as collection of due payments within company credit policy.
  •   Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level.
  •   Manage the product at the outlets to increase consumer off take: proper presentation in terms of quality, expiry dates, and display.
  •   Share with colleagues, market information and experiences necessary to promote group success.
  •   Have a thorough up-to-date knowledge of all the products within the target portfolio.
  •   Have a thorough and up-to-date knowledge of competitive products and activities in the market.
  •   Strictly adhere to the company’s sales policies and regulations: invoicing and order transfer on daily basis, follow up on order delivery, and returned product.
  •   Provide the supervisor with a daily call-report indicating activities, results, follow up actions, and comments. This report must be delivered at the end of every working day.

Job Context:
  •   Works at the office and on the spot (market)
  •   Timetable: Monday till Friday from 7.30 till 16.00 and Saturday from 7.30 till 1.00

Facilities and equipment needed:
  •   Car, Orders form

Job Requirements:
  • Experience: 1 to 2 years in a similar position and the similar area.

  • Additional qualifications:

    •   Strong merchandising and customer service skills.
    •   Leadership skills.
    •   Communication Skills.
    •   Negotiation Skills.

  • Personal Profile:

    •   Self-motivated.
    •   Customer oriented.